How to Improve a Cafe or Restaurant You’ve Taken Over
A while back I wrote about the decline of a favourite cafe now under new ownership. I was challenged to give suggestions for how this could be done well, so here’s my Improvement To-Do list for a new cafe or restaurant owner: Highlight and Keep What Customers Value in the Cafe or Restaurant New Faces: own it, and let people know who the new owners are. Now’s the time for name tags (yes!) and the