Ken Burgin

Restaurant Productivity

Healthy Body & Mind

How to Promote Harmony Week: 17-23 March

Harmony Week celebrates Australia’s cultural diversity. It’s about inclusiveness, respect and a sense of belonging for everyone. Hospitality is uniquely placed to celebrate this event – we employ, and depend on people from so many countries. With a world in conflict, let’s promote the people who are the foundation of our business success. The dates coincide with the United Nations’ International Day for the Elimination of Racial Discrimination. Here are some celebration ideas… Take lots

Read More »

Harassment: Urgent Action to Protect Your Restaurant Staff and Reputation

Sexual harassment is all over the news, and likely to remain there for some time to come. And as journalists and celebrities find the courage to speak up, everyday workers will also find the confidence to talk about their past experiences or draw the line on something they are going through right now. The smart restaurant manager or owner is doubling down on anti-harassment action  – here’s what I suggest: Bring out your Anti-Discrimination, Anti-Bullying,

Read More »

Help Staff with Smoking, Drinking, Gambling and Stress Problems…

We’re preparing for RUOK? Day on 14 September, and sharing some podcasts on handling addictions and stress. Pass them on to a friend who’d appreciate some help, or make time to listen by clicking on the link below. You can find all the Profitable Hospitality on the Podcast app on your iPhone, or the Soundcloud app on your Android. How to Help Your Staff Give Up Smoking Managing Drug & Alcohol Issues in the Workplace Helping Staff

Read More »

Preparing for RU OK? Day on Thursday 14th September

The momentum for RU OK? Day is growing each year, and with the recent focus on mental health in the hospitality industry, particularly with chefs, we will be highlighting the issues and suggested solutions over the next few weeks. And it’s not just for one day – the RU OK? themes are important all the year round. The action steps are simple: Ask, Listen, Encourage Action, Check In. This is working on the individual level,

Read More »