Maths is not a strong point for many of your staff – even the manager or head chef. So when you talk about percentages, markups and discounts, they’re probably hoping …
How to Use ‘Strike Rates’ to Improve Sales Performance Read More »
It’s surprising how many cafes and restaurants follow sustainable practices with the food and packaging materials they use, cleaning products, energy sourcing, plus waste disposal and recycling. What we’re often …
How to Promote your Cafe or Restaurant as Environmentally Sustainable Read More »
Credit card processor Tyro were at the recent Fine Food Show in Sydney, well known for their POS integration and keen pricing. For the very small operators, note that you can …
Payment and Ordering Systems seen at the Fine Food Show… Read More »
Realistically, you won’t be able to grow all the herbs and greens you need in a cafe or restaurant garden – that would need some serious production. But you can …
Plant a lemon, lime or even a coffee tree at your cafe? Read More »
Bob Phibbs, the Retail Doctor has shared another excellent training article that will strike a chord: How To Get Employee Training To Stick Like Gum To The Sidewalk On A Hot …
We’re preparing for RUOK? Day on 14 September, and sharing some podcasts on handling addictions and stress. Pass them on to a friend who’d appreciate some help, or make time …
Help Staff with Smoking, Drinking, Gambling and Stress Problems… Read More »
Chances are you can’t take your staff to a winery or a farm, but you still want them to be familiar with where food and beverages come from and how …
Wine and Food Books are Great for Staff Training and Gifts Read More »
250 enthusiastic cafe owners, managers and baristas packed the Sydney warehouse of Toby’s Estate Coffee last night to hear Dublin’s rockstar cafe owner and roaster Colin Harmon – the author of What I Know About …
Dublin Cafe Owner Rocks Australia – reminds us to put profits first! Read More »
Once you have more than a few staff, training needs multiply – different skills needed for different people, and various stages of development. Appointing someone as a training supervisor takes …
How Your New Restaurant Training Supervisor Can Make it Happen! Read More »
Trusted, helpful staff given too much responsibility by weary owners, and a lack of systems for proper checking. How many times do operators make ‘trust’ their default mode with employees, …