Ken Burgin

Month: October 2017

The famous risotto scene from the movie Big Night

Two Italian immigrant brothers struggle to Americanise themselves and their restaurant.  The younger one Secondo is more willing to adapt; his older brother Primo finds the food preferences of Americans strange and upsetting. If you’ve ever worked with a chef who has ‘standards’, you will recognise this scene! Find and watch this wonderful movie on …

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Restaurants & Cafes with B Corp Accreditation

The B Corp movement says that business impacts and serves more than just shareholders – it also has a responsibility to the community and to the planet. B Corps meet high standards of social and environmental performance, public transparency, and legal accountability. They ‘aspire to use the power of markets to solve social and environmental …

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Why Employees Don’t Do What You Want Them to Do…

This issue came up again at a recent Smart Operator Workshop, with a frustrated owner venting about ‘millennials’ and their lack of work ethic and motivation: ‘I train them and they don’t listen – just keep doing whatever they want’. And this person is a millennial himself! In fact, poor performance is usually quite logical, …

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