Hospo Reset Spotlight

It was great to talk with Matt Lucas from The Coffee Pedaler cafes, in the towns of Gundagai and Tumut, about halfway between Sydney and Melbourne in Australia. With a focus on quality coffee and efficient systems, Matt has built a business that generates a high return and is easy to manage across multiple sites. It’s the place that discerning travellers head to when they’re on the freeway and need a break. – and they

In this episode, I talk with team culture and facilitation expert Leanne Hughes about how to use facilitation skills to overcome some of the hesitation attached to restaurant, cafe and foodservice training. Training, the T-word, causes anxiety for many small business owners: don’t have the time, costs too much money, wasted on staff who don’t stay etc – small business thinking is very different to corporate culture, where training is embraced. Many simple training sessions

My guest in this podcast is James O’Connell of the Hospitality Company. He’s based in Christchurch New Zealand, and like me, is constantly watching out for how best practice in hospitality management is used all over the world. He’s leading the way with the very important principle we discuss in this episode: Open Book Management. 🎧 Subscribe to Hospo Reset Podcast on Apple Podcasts. on Google Podcasts, on Spotify or your podcast app of choice.