Ken Burgin

Restaurant Productivity

Work Safety

Covid Lockdown for Restaurants

Plan B for a Covid Lockdown for Restaurants or Cafes

As COVID controls and vaccination helps businesses return to more normal operations, government policy in Australia and New Zealand now seems to be using selective lock-downs to control spot fires and coronavirus outbreaks. Planning is essential for when there’s another Covid Lockdown for Restaurants or Cafes. Your Lockdown Plan B needs to cover three critical areas, so you can move within hours to protect your business, and alert customers, staff and suppliers. First, diversify your

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10 Ways to Reduce Noise in your Cafe or Restaurant – and Bring Customers Back!

Why don’t people come back, after they enjoyed your food and the service? It could be the noise – too loud to talk with friends and feel relaxed. Here’s a bunch of ideas for noise reduction, if you have to do it after your venue opens. The fact is, most architects and designers give little thought to effective noise reduction, creating hard-surface boxes with all 6 sides reflective so the noise bounces like bullets to

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‘Respect is the Rule’ – new anti-harassment website for hospitality workers

Respect is the Rule is a new initiative from United Voice, the union for most hospitality workers in restaurants, cafes and pubs. They don’t have much profile with our very casualised workforce, and it’s good to see they’ve jumped onto this important issue to make some impact. The website has lots of resources for staff and venues, and businesses are asked to make a pledge of support. Here’s part of one of the posters you

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