Staff Recruitment & Management

Many people found a partner where they worked, and we need more happy relationships in this industry, not less! But in the steamy, late-night world of hospitality, love and lust often flourish and they can cause problems. Legally, it could be regarded as discriminatory to say ‘no relationships between staff’, but clear rules need to be in place to avoid disruption. Harassment and discrimination. Your duty of care for staff means you should make sure

Ever fallen into the trap of doing things you didn’t want to do? You may have given money to someone hustling in the street; signed up for products you had absolutely no need for or let a person cut ahead of you in a line for no justifiable reason. In most instances you responded more or less automatically. They ‘influenced’ you in a way that caused you to act differently to what you thought was

We’re all watching what’s happening in the USA, Australia, UK and around the world with Black Lives Matter protests. There’s much to reflect on, and there are many times we see racism within our own hospitality industry. People of colour, immigrants and vulnerable refugees have traditionally done much of our hot, heavy and dirty work, only sometimes rising to take on better-paid jobs as trained chefs and managers. Here are some links to articles and