A good Trivia Quiz is a great way to lift the spirits and stretch the brain, and in the time of Covid lockdowns, it’s also an excellent way to stay …
How to Use a Trivia Quiz for Restaurant & Pub Training, or to Keep Customers Connected Read More »
You’re probably heard of NPS or Net Promoter Score, a simple measurement of how likely people are to do business with you again. Another way to measure your business is …
What’s the Net Easy Score (NES) for your Restaurant or Cafe? Read More »
Using Google Alerts for Restaurants is like having a magic wand that finds new sales opportunities and shows what your competitors are doing. In fact, Google Alerts is a content …
How to Use Google Alerts for Restaurant Marketing Read More »
As COVID controls and vaccination helps businesses return to more normal operations, government policy in Australia and New Zealand now seems to be using selective lock-downs to control spot fires …
Plan B for a Covid Lockdown for Restaurants or Cafes Read More »
There are special days and months all through the year, to celebrate and commemorate important themes and social issues – a great way to add depth and variety to your …
Restaurant Marketing Calendar – Social & Environmental Issues Read More »
With smart ‘future-watching’, you can adjust staff and purchasing to reflect expected business much more accurately. Covid disruption has shaken up a lot of business patterns, but it’s still possible …
Smarter Restaurant Forecasting to Boost Sales & Stop Cost Blowouts Read More »
Short of young staff? Hospitality is a very popular subject in secondary schools, and there are many students looking for opportunities. Here’s how to make the right connections: Get to …
If your staff management, menu updates, and marketing is inconsistent, these 3 words will get you back on track. They create much-needed discipline in an industry that’s often ‘hit and …
You’re a good manager – fair, not too emotional and you care about the staff. But over time they’ve taken more and more for granted – feeling entitled to extra …
9 Ways Staff Will Take You For Granted – if you let them Read More »
Do you have a dream employee? They smile a lot, cover extra shifts, keep the bar clean, and know how to fix the fryer and the coffee grinder. They can …
Watch Out for These Problems with ‘Perfect’ Staff Read More »