Apart from the weekly sales, F&B costs and wage totals, these 4 additional figures will give an accurate, honest snapshot of how things are working, and what’s possible for improvement… …
4 Overlooked KPI’s for Restaurant Management Control Read More »
Do you have an endless stream of community groups asking for sponsorship and donations, way more than you can afford? Or maybe you are after sponsorship from a liquor or …
Amazon is much more developed in the US than in Australia, with it’s Prime delivery service and many more shopping options. But they land here any minute, and services will …
How Amazon Will Eat Up Restaurants, Not Just Food Delivery Read More »
We’re all keen to avoid bias against females or males, and sometimes the language we use in job advertisements will subtly discourage one or the other. The Gender Decoder is …
How to tell if your Job Ads discourage female or male applicants Read More »
Cheers to Burger King for this simple and effective video – share it around…
Great to see this ‘thank you’ list on the back of the menu at Blackbird Artisan Bakery in Maitland (it was in the old gaol). Excellent baking there – sourdough …
Two Italian immigrant brothers struggle to Americanise themselves and their restaurant. The younger one Secondo is more willing to adapt; his older brother Primo finds the food preferences of Americans …
The famous risotto scene from the movie Big Night Read More »
The B Corp movement says that business impacts and serves more than just shareholders – it also has a responsibility to the community and to the planet. B Corps meet …
This issue came up again at a recent Smart Operator Workshop, with a frustrated owner venting about ‘millennials’ and their lack of work ethic and motivation: ‘I train them and …
Why Employees Don’t Do What You Want Them to Do… Read More »
For a waiter, server or bar position, a trial shift can give a snapshot of the applicant’s abilities and suitability for the job. You want to check their speed, skills, …
How to Run an Effective Trial Shift at a Cafe or Restaurant Read More »